Privacy Policy

Last updated: December 9, 2025

Welcome to CeramicCNC.com, operated by Suzhou Como Precision Materials Co., Ltd. We respect your privacy and handle personal and project information in a lawful, transparent, and responsible manner.

This policy explains how we collect, use, store, disclose, and safeguard information when you visit the website or contact us for quotations, technical evaluations, or engineering support.

1. Scope

This policy applies to information collected when you:

Browse or interact with this website.
Submit inquiries by form, email, or messaging channel.
Request quotations, manufacturability review, or engineering support.
Send ceramic material, machining, tolerance, inspection, or application information.
Communicate with us for business, engineering, or technical purposes.

If you access content through third-party platforms, their privacy policies may also apply.

2. Information We May Collect

Information you voluntarily provide may include name, company, job title, email, phone, country or region, project requirements, material specifications, drawings, CAD files, inspection needs, or technical questions.

Website usage and log data may include page views, visit duration, browser type, operating system, device information, approximate IP-based region, and aggregated analytics or performance metrics.

Cookies or similar technologies may be used for essential site function, traffic analysis, performance optimization, and preference storage. You can manage cookies through your browser settings.

3. How We Use Information

We use collected information to:

Respond to inquiries and quotation requests.
Provide ceramic material review guidance or machining-route comments.
Support engineering evaluation of advanced ceramic components.
Review manufacturability, grinding route, surface finish, edge quality, and inspection requirements.
Improve website content, structure, and technical relevance.
Comply with applicable legal or regulatory requirements.

We do not use personal information for unrelated purposes outside reasonable business expectations.

We share personal or project information only when necessary and legally permitted. This may include service providers, logistics partners, testing or inspection partners with your consent, IT providers, or legal authorities when required.

We do not sell, trade, or rent personal information to third parties.

5. Data Storage and Security

We use reasonable technical and organizational measures to protect information against unauthorized access, disclosure, alteration, or loss.

Information may be stored in China or other jurisdictions depending on system infrastructure and service providers. Data is retained only as long as needed for the purpose described, unless a longer period is required by law.

6. Your Rights

Subject to applicable laws, you may request access, correction, deletion, restriction of processing, or withdrawal of consent for optional communications.

To exercise these rights, contact us at info@szcomo.com.

7. Minors

This website and our services are intended for professional, engineering, and business users. We do not knowingly collect information from individuals under 18.

8. Policy Updates

We may update this policy to reflect legal requirements, business practices, or operational changes. The last updated date will be revised when changes are made.

9. Contact

Suzhou Como Precision Materials Co., Ltd.

Email: info@szcomo.com